3PL Central LLC dba Extensiv
Privacy Policy
Last Updated: July 25, 2022
This Privacy Policy (“Privacy Policy” or “Policy”) the practices of 3PL Central LLC dba Extensiv (“3PL,” “we,” or “us,” or “our”) with respect to the personal information it obtains when you visit our website at www.3plcentral.com or www.extensiv.com and other sites and servers owned or controlled by us (collectively, the “Site”) and our other data practices. This Policy does not pertain to personal information we collect about our employees, contractors, or job applicants (when they act in those capacities), nor does it apply to the personal information we may collect or otherwise process in the course of performing services for our customers.
By accessing the Site, you agree to our collection and use of personal information as described in this Policy and our Terms of Use.
Personal Information We May Collect – Sources and Categories
We collect your personal information when you visit our Site, request information about our services, when we provide our services, and when you email or call us. We may also collect your personal information from third parties that determined you may be interested in our services.
The information we collect may include your name, business email address, addresses at which you would like us to provide services, business billing address, business telephone numbers, your title and position within the company that you represent, and any other information you provide to us. We may also collect recordings of calls to our customer service line (for quality assurance purposes).
We may also collect personal information from you automatically, when you visit our Site. This information may include your IP address, your device and browser type, information about your interaction with our Site and advertisements.
How We May Use Your Personal Information
We use your personal information to provide you with the information you request and the services you request or purchase. We may also use personal information to contact you and provide you with marketing materials about our company and the services we offer.
We also use personal information about your use of our Site to monitor and improve our Site; for internal business analysis; to prevent fraud, activities that violate our Terms of Use or that are illegal; and to protect our rights and the rights and safety of our users or others.
How We May Share Your Personal Information
We may share your personal information with service providers that help us operate our business, including through payment processing, managing customer information and providing customer service (through our call center), facilitating scheduling, facilitating email communications, providing security services and cloud-based data storage, hosting our Site and assistance with other IT-related functions, advertising the services we provide, and providing analytics information.
In the above, no mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We may also share your personal information as required or permitted by law to comply with a subpoena or similar legal process or government request, or when we believe in good faith that disclosure is legally required or otherwise necessary to protect our rights and property or the rights, property or safety of others, including to law enforcement agencies, and judicial and regulatory authorities. We may also share your personal information with third parties to help detect and protect against fraud or data security vulnerabilities. And we may transfer your personal information to a third party in the event of an actual or proposed sale, merger, reorganization of our entity or other restructuring.
Cookies and Analytics
Cookies are small, sometimes encrypted text files that are stored on computer hard drives by websites that you visit. They are used to help users navigate websites efficiently as well as to provide information to the owner of the websites. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, please visit www.allaboutcookies.org.
When you visit the Site, we may place a “cookie” or other online tracking device (e.g. web beacons) that recognizes you when you visit the Site. These are used for technical convenience to store information on your computer. For instance, we may use a session cookie to store form information that you have entered so that you do not have to enter such information again. We may use information stored in such text files and images to customise your experience on this website and to monitor use of this website. You may set your browser to notify you when you receive a cookie. Many web browsers also allow you to block cookies. If you block cookies you may not be able to access certain parts of this website. You can disable cookies from your computer system by following the instructions on your browser or at www.youradchoices.com.
We allow third parties to set cookies and other trackers when you visit our Site which may collect information about your online activities over time and across different websites, applications or other online platforms. These third parties may use such information to, for example, provide analytics information or to offer products or services in which you may be interested, and they may combine information about your activities across different websites, applications or other online platforms to do so. Additionally, if you click on the social media buttons on our Site, it is possible the parties associated with those social media platforms may track you over time and across websites you subsequently visit.
We use Google Analytics to evaluate the use of our website. Google Analytics uses cookies and other identifiers to collect information, such as how often users visit a website, what pages they visit when they do so, and what other websites they visited prior to visiting a website. To learn more about how Google Analytics collects personal information, review Google’s Privacy Policy.
Do Not Track
We do not respond to Do Not Track (DNT) header signals at this time.
California Shine the Light
California Civil Code Section 1798.83, also known as the “Shine the Light” law, permits California residents that have an established business relationship with a business to annually request, free of charge, information about certain categories of Personal Information a business has disclosed to third parties for those parties’ direct marketing purposes in the preceding calendar year. We do not disclose such information to third parties for their marketing purposes.
Personal Information of Minors
Our products and services are not directed to minors under the age of 13 and we do not knowingly collect the Personal Information of minors under 13.
How We Keep Your Personal Information Secure
We implement and maintain reasonable security measures appropriate to the nature of the Personal Information that we collect, use, retain, transfer or otherwise process. Those measures include administrative, physical and technical safeguards to protect the security, confidentiality and integrity of personal information. However, data security incidents and breaches can occur due to a variety of factors that cannot reasonably be prevented; therefore, our safeguards may not always be adequate to prevent all breaches of security.
When you interact with our websites, all your information, including your credit card number and other Personal Information, is transmitted through the Internet using Secure Sockets Layer (SSL) technology. SSL technology causes your browser to encrypt your order information before transmitting it to our secure server. SSL technology, an industry standard, is designed to prevent someone other than operators of our websites from capturing and viewing your Personal Information.
Other Websites and Social Media Buttons
Our Site includes links to other websites or social media buttons. We are not responsible for the privacy practices or the content of those websites or social media platforms. This Privacy Policy applies only to our business and the personal information we collect.
Changes to This Policy
We will review and update this Policy as required to keep current with rules and regulations, new technologies and security standards. We will post those changes on the website or update the “last updated” date of the Privacy Policy. If the changes are material, you will be notified via email or a notice on our website.
Accessibility
We are committed to ensuring that our communications are accessible to people with disabilities. To make accessibility-related requests or report barriers, please contact us at DataSecurity@3PLCentral.com and/or 888-375-2368.
Contact Us
If there are any questions regarding this Policy or to request a copy of this Policy in another format you may contact us at 888-375-2368 and/or security@extensiv.com.